Returns & Exchanges

At Afends, we want you to be completely stoked with your purchase, which is why we offer a 30-day return window for all full-priced items. Whether you need a different size or a store credit, our process is designed to be as sustainable and straightforward as possible.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place your items in their original packaging with all tags attached, ensuring the garments are unworn and in original condition.

  • 3.
    Label and Post

    Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized postal location.

  • 4.
    Receive Your Refund

    Once our warehouse team receives and inspects your return, we will process your refund, exchange, or store credit within 5-7 business days.