Returns & Exchanges
At Afends, we want you to be completely stoked with your purchase, which is why we offer a 30-day return window for all full-priced items. Whether you need a different size or a store credit, our process is designed to be as sustainable and straightforward as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place your items in their original packaging with all tags attached, ensuring the garments are unworn and in original condition.
- 3.Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized postal location.
- 4.Receive Your Refund
Once our warehouse team receives and inspects your return, we will process your refund, exchange, or store credit within 5-7 business days.
